1.Draft Acme’s monthly client update
On the first business day of each month, draft Acme’s client update from the results file, shipped-work log, and call notes. Follow the approved format, explain changes in plain language, and exclude anything labeled internal only.
- Open with outcomes, then shipped work and next-month priorities
- Use client-facing language and define uncommon terms
- Flag results that do not have an approved explanation
Monthly 9:00 AM
Each month, draft Acme’s update from the results file, shipped work, and call notes. Leave internal-only context out.


